1. Who we are and how to contact us
1.1 www.unlimitedwellbeing.co.uk is a website operated by UW Wellbeing Limited (“We”). We are registered in England and Wales under company number 10348717 and have our registered office at 470 Hucknall Road, Nottingham, Nottinghamshire, NG5 1FX. Our main trading address is 60 Charles Street, Leicester. LE1 1FB
1.2 We are a limited company.
1.3 To contact us, please email email@example.com or telephone our customer service line on 0800 1822 150.
2. By using our site you accept these terms
2.2 If you do not agree to these terms, you must not use our site.
2.3 We recommend that you print a copy of these terms for future reference.
3. There are other terms that may apply to you
3.1.2 Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
3.2 If you purchase services from our site, our Terms and conditions of supply will apply to the sales.
4. How we use your personal information
5. We may make changes to these terms
We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
6. We may make changes to our site
We may update and change our site from time to time to reflect changes to our services, our users’ needs and our business priorities.
7. We may suspend or withdraw our site
7.1 Our site is made available free of charge.
7.2 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
8. Our site
8.1 Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate or available in other locations. We may limit the availability of our site or any service described on our site to any person or geographic area at any time. If you choose to access our site from outside the United Kingdom, you do so at your own risk.
9. You must keep your account details safe
9.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
9.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at firstname.lastname@example.org.
10. Subscription plans & Membership
Subscribing to our site - https://www.unlimitedwellbeing.co.uk
10.1 Our site will guide you through the steps you need to take to make a register with us and become a member. Please take the time to read and check your membership details at each page of the process.
10.2 After you register, you will receive an e-mail from us acknowledging that we have received your subscription to our services. However, please note that this does not mean that your subscription has been accepted. Your subscription will be accepted by us when we:
10.2.1 send you an email confirming acceptance of your subscription;
10.2.2 you are able to log in and start receiving our services;
whichever happens earlier, at which point the contract between you and us will be formed.
Price of the subscription plan & member services
10.3 We do not charge a fee to subscribe to our site and become a member.
10.3.1 We will offer you the opportunity to register with us as a “Verified Professional” and be accredited as such on our site. You will be required to provide evidence of your professional qualifications and / or insurance cover. You will be charged an annual subscription fee of £25 which will be billed annually. We may request from time to time that you provide us with updated documentation in order to retain your Verified Professional status.
10.3.2 You may choose to have your profile professional created by us for a one off fee. The price of this service will be notified to you prior to purchase.
Paying for your plan
10.4 When you will pay. Verified membership payments are payable annually. Your first payment will be made when you instruct us that you wish to become a Verified Professional and have provided the requested documentation. You will then pay for all subsequent years on an annual basis. Payment is due on the same date year. Usually this will be the same date, so if you sign up on the 15th of January then your next payment will be due on the 15th of January on the following and all subsequent years. We will confirm your payment date either during the sign up process or by email.
10.5 How you must pay. We accept payment with Visa, MasterCard and by direct bank transfer to our bank account as notified to you from time to time. Where you have chosen a plan that requires monthly payments you shall ensure that your payment method allows for automated monthly payments.
Renewing your subscription
10.6 Each of our subscription plans is continuously rolling unless it is cancelled by either you or us under either your right to cancel at clause 9.7, or our right to cancel at clauses 9.9 to 9.11.
Your right to cancel if you are a consumer
10.7 When you can cancel. If you are a consumer, you may cancel your subscription within 14 calendar days starting from the day you sign up for the relevant subscription. No refund will be given if you have accessed our subscription service during this period.
If there is a problem with the product
10.8 Summary of your legal rights. We are under a legal duty to supply products that are in conformity with this contract. If you have a problem with your subscription, let us know.
Our rights to end the contract
10.9 We may end the contract if you break it. We may end the contract for a product at any time by writing to you if you do not make any payment to us when it is due and you still do not make payment within 14 days of us reminding you that payment is due;
10.10 You must compensate us if you break the contract. If we end the contract in the situation set out in clause 9.9 we will refund any money you have paid in advance for products we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
10.11 We may withdraw the subscription. We may write to you to let you know that we are going to stop providing the subscription. We will let you know at least 14 days in advance of our stopping the supply of the subscription and will refund any sums you have paid in advance for products which will not be provided.
11. How you may use material on our site
11.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
11.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
11.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
11.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
11.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
12. Do not rely on information on this site
12.1 The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
12.2 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.
13. User-generated content is not approved by us
13.1 This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.
13.2 This website may contain links to events, workshops and classes which are provided by other users of the site. The content and suitability of such events has not been checked or verified by us and we accept no responsibility with regards to any such events which are advertised on this site which are offered and provided by third parties.
13.3 If you wish to complain about information and materials uploaded by other users please contact us.
14. Our responsibility for loss or damage suffered by you
14.1 Whether you are a consumer or a business user:
14.1.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
14.1.2 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you.
14.2 If you are a business user:
14.2.1 We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
14.2.2 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
184.108.40.206 use of, or inability to use, our site; or
220.127.116.11 use of or reliance on any content displayed on our site.
14.2.3 In particular, we will not be liable for:
18.104.22.168 loss of profits, sales, business, or revenue;
22.214.171.124 business interruption;
126.96.36.199 loss of anticipated savings;
188.8.131.52 loss of business opportunity, goodwill or reputation; or
184.108.40.206 any indirect or consequential loss or damage.
14.3 If you are a consumer user:
14.3.1 Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
14.3.2 If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation.
15. Uploading content to our site
15.1 Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.
15.2 You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
15.3 Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us [and other users of our site] a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload.
15.4 We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
15.5 We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
15.6 You are solely responsible for securing and backing up your content.
16. Rights you are giving us to use material you upload
16.1 When you upload or post content to our site, you grant to us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to:
16.1.1 to us to use, reproduce, distribute, prepare derivative works of, display, and display, any content you upload or post to our site for our purposes;
16.1.2 to other users of our site, our partners or advertisers to use the content for their purposes or in accordance with the functionality of our site.
17. We are not responsible for viruses and you must not introduce them
17.1 We do not guarantee that our site will be secure or free from bugs or viruses.
17.2 You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
17.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
18. Rules about linking to our site
18.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
18.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
18.3 You must not establish a link to our site in any website that is not owned by you.
18.4 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
18.5 We reserve the right to withdraw linking permission without notice.
18.6 The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.
18.7 If you wish to link to or make any use of content on our site other than that set out above, please contact email@example.com.
19. We are not responsible for websites we link to
19.1 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
19.2 We have no control over the contents of those sites or resources.
20. We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will contact you to let you know if we plan to do this. If you are unhappy with the transfer you may contact us to end the contract within 30 days of us telling you about it and we will refund you any payments you have made in advance for products not provided.
21. You need our consent to transfer your rights to someone else
You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.
22. Nobody else has any rights under this contract
Our contract with you is between you and us. No other person shall have any rights to enforce any of its terms.
23. If a court finds part of this contract illegal, the rest will continue in force
Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
24. Even if we delay in enforcing this contract, we can still enforce it later
If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
25. Which country’s laws apply to any disputes?
26. Our trademarks are registered
TRADE MARK 1 and TRADE MARK 2 are [UK registered] trade marks of Sanjiv Corepal (CEO). You are not permitted to use them without our approval,
27. Contact us
To contact us, please email firstname.lastname@example.org or telephone our customer service line on 0800 1822 150. You can also write to us at the address below.
UW Wellbeing Limited
60 Charles Street